Delivery & Returns

Royal Mail 2nd Class Standard Delivery (Not tracked)

Free on orders of £35 and over, £4.50 on orders less than £35

Orders take up to 5 business days to arrive 

Amazon delivery to the UK and the Isle of Man

Amazon Standard Delivery (48 HR Tracked)

Free on orders of £35 and over, £5 on orders less than £35

Orders take up to 3 business days to arrive 

Amazon delivery to the UK, the Channel Islands, and the Isle of Man

Royal Mail Express Delivery

Order by 1 pm Mon-Fri for next day* delivery

£7

Orders take 1-2 business days within the UK (+ 1 day for the Channels Islands, Isle of Man)

Royal Mail delivery to the UK and Isle of Man 

* Orders placed after 1 pm on a Friday arrive Tuesday (+ 1 day later per bank holiday).

International

We do not currently deliver internationally. 

Returns

We accept returns and exchange requests within 30 days of purchase. To process a returns request please contact us at [e-mail] stating your order number and what products you would like to return. Please also advise why you would like to return them. If any products in your order arrive damaged or faulty please send photos with your email so we can investigate further.

Money-Back Guarantee

If you don't get 100% feel-good hair results, we'll do everything we can to help, including a full refund and support from our experts.