Delivery & Returns

Standard Delivery

Free on orders of £35 and over, £4 on orders less than £35

Orders take up to 3-5 business days

Royal Mail delivery to the UK, the Channel Islands and the Isle of Man

If you require your order to be tracked please choose Express Delivery instead   

Please note: Due to Royal Mail Industrial action from Friday 30 September to Saturday 1 October, delivery of orders may be delayed. 

Express Delivery

Order by 1 pm Mon-Fri for next day* delivery

£7

Orders take 1-2 business days within the UK (+ 1 day for the Channels Islands, Isle of Man)

DPD delivery to the UK and Isle of Man

Express Delivery to Pickup (click & collect)

Order by 1 pm Mon-Thurs so you can collect your order the next day* from a nearby shop

£5

Orders take 1-2 business days

DPD Pickup Express delivery to a nearby collection point within the UK only

* Orders placed after 1 pm on a Friday arrive Tuesday (+ 1 day later per bank holiday).

International

We do not currently deliver internationally. 

Returns

We accept returns and exchange requests within 30 days of purchase. To process a returns request please contact us at [e-mail] stating your order number and what products you would like to return. Please also advise why you would like to return them. If any products in your order arrive damaged or faulty please send photos with your email so we can investigate further.

Money-Back Guarantee

If you don't get 100% feel-good hair results, we'll do everything we can to help, including a full refund and support from our experts.